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Step-by-step guides for taking orders, working with delivery agents, keeping stock right and getting paid.
Start here
- WP 01 Set up in 10 minutes Create your store, confirm your email, then work through the Get set up checklist on Today: product, agent, store link, first order, team. Read
- WP 02 Taking an order Type in an order from a call or WhatsApp chat with the New order sheet, and the other ways orders reach Kushi. Read
- WP 03 What an agent owes you How Kushi works out the cash each agent owes you from delivered orders, what Paid ahead means, and where the numbers show. Read
- WP 04 Your store link Share your pay-on-delivery store link, check it's ready for orders, and see what buyers go through from first tap to tracking. Read
Getting started
- Welcome to Kushi SalesWhat Kushi Sales does for cash-on-delivery sellers, the daily loop from order to cash, and where to start.
- Set up in 10 minutesCreate your store, confirm your email, then work through the Get set up checklist on Today: product, agent, store link, first order, team.
- The Today screenWhat Today shows each morning, what each "Needs you now" card means, and how to use search, notifications and Ask Kushi.
Orders
- Taking an orderType in an order from a call or WhatsApp chat with the New order sheet, and the other ways orders reach Kushi.
- Order stagesThe seven stages an order moves through, from Pending to Delivered or Rejected, what each means and what to do next.
- Confirm, dispatch and deliverConfirm an order by phone, send it to a delivery agent, brief them on WhatsApp, print the dispatch manifest and mark it Delivered or Refused.
- The orders listWork your orders by view, search and filter them, switch between list and board, change stages inline, and act on many orders at once.
- Importing and exporting ordersBring past orders in from a CSV file so buyer history is there from day one, and export any view of your orders to a spreadsheet.
- The customer tracking linkEvery order has a tracking page the buyer can open on their phone. What it shows at each stage, and how to share it.
- CustomersEveryone who has ordered, matched by phone number, with a delivery record that warns you before you ship to a buyer who often refuses.
Agents and cash
- Delivery agentsAdd the riders who deliver for you in each state, see what stock they hold and what cash they owe, and track how well they deliver.
- What an agent owes youHow Kushi works out the cash each agent owes you from delivered orders, what Paid ahead means, and where the numbers show.
- Record cash from an agentRecord the cash an agent sends you, read their ledger line by line, and put a wrong entry right.
Products and stock
- Add and manage productsAdd single products and combos with price, cost, opening stock and photos, then edit, deactivate or import them.
- Offers, gifts and combosSet buy-2 and buy-3 prices, add free gifts, bundle products into combos and offer an add-on at checkout, and see how each takes stock.
- Where your stock isSee stock in the office, on the road and with each agent, what's running low, and how a delivered order takes stock out.
- Send stock to agentsSend stock to an agent by stock transfer, mark it received when it lands, cancel a transfer, and bring unsold units back to the office.
- Buy, write off and correct stockRecord stock you buy, write off damaged units, correct office counts with a reason, read the history and link incoming order names to products.
Your store
- Your store linkShare your pay-on-delivery store link, check it's ready for orders, and see what buyers go through from first tap to tracking.
- Meta pixel and Conversions APIConnect your Meta pixel and Conversions API token so Facebook and Instagram ads learn from orders on your store, and record ad spend for profit.
- Email past buyersSend an email to past buyers about restocks, new products and offers, and why the list is small for cash-on-delivery stores.
Reports, team and account
- ReportsRead your orders, delivery rate and profit estimate by day, product, state, agent and source, and keep ad spend up to date.
- Your team and rolesInvite staff by email, choose what each person can do with roles, and see how seats work on each plan.
- Workspace settingsYour store link, branding, how Kushi looks on this device, new-order alerts, the audit log, switching stores and erasing sales data.
- Plans and billingWhat each plan includes, how the 14-day trial works, what happens at a limit, and how to pay monthly, every 6 months or yearly.
- Common questionsShort answers to what new sellers ask most: email confirmation, store link, agent cash, plan limits, team access, old orders and support.
For developers
- WooCommerceConnect a WordPress/WooCommerce store so its orders land on your Orders board and move stock.
- API overviewThe Kushi Sales API. Create and read orders, products and stock from your own site or tools.
- AuthenticationCreate an API key and authenticate every request with it.
- EndpointsFull request/response reference — orders, products, stock, and storefront.
- Examplescurl, JavaScript fetch, and an HTML form — pushing orders in end to end.
- WebhooksGet a signed POST to your own server whenever an order's status changes, verify the signature, and read recent deliveries.
Can’t find it? Email support@kushi.ng. A person reads every message.