Plans and billing
Kushi is priced on how many orders you take each month. Delivery agents are unlimited on every plan, and so are reports, custom roles, API keys and webhooks. Open Settings, then Billing, to see your plan, your usage and today's prices in naira.
The plans
| Hustler | Growth | Scale | Titan | |
|---|---|---|---|---|
| Orders a month | 50 | 2,500 | Unlimited | Unlimited |
| Staff seats | 1 | 10 | Unlimited | Unlimited |
| Products | 2 | Unlimited | Unlimited | Unlimited |
| API keys | 2 | Unlimited | Unlimited | Unlimited |
| Delivery agents | Unlimited | Unlimited | Unlimited | Unlimited |
| Reports, custom roles, webhooks | Yes | Yes | Yes | Yes |
| Audit log | No | Yes | Yes | Yes |
| Your own branding | No | No | Yes | Yes |
| Price | Free | On Billing | On Billing | On Billing |
Prices are set by Kushi and can change, so Billing always shows the current ones.
The free trial
Every new store starts with a 14-day trial with Scale features. Billing shows Scale trial and how many days are left.
When the trial ends, the store moves to Hustler unless you've paid for a plan. Nothing is deleted. Your orders, products, agents and team all stay. You just work within Hustler's limits until you upgrade.
Your usage
The Usage section shows meters for Orders this month, Staff seats, Products and API keys against your plan. The order count restarts at midnight Lagos time on the 1st of each month. A pending invite counts as a seat.
When you reach a limit
When something you try would go over your plan, a Plan limit box opens and says which limit you hit. Choose See plans to upgrade, or Not now. Nothing you've already saved changes.
How the order limit works depends on the plan:
- Hustler: orders keep coming in after the 50th, from your store, the app and the API. For those extra orders, the buyer's name, phone and address are hidden until you upgrade. Upgrading shows them straight away.
- Growth: after 2,500 orders in a month, new orders can't be added in the app until the 1st, or until you move up a plan.
Seats, products and API keys stop at the limit: you can't invite, add or create another until you upgrade or free one up.
Pay for a plan
You need the "Change the plan and pay" permission. Admin/CEO has it.
- Under Plans, pick a billing period: Monthly, 6 months or Yearly. Longer periods show how much you save.
- On the plan you want, choose Upgrade to Growth, Upgrade to Scale or Upgrade to Titan.
- Pay on Flutterwave's secure page.
- You come back to Kushi. Wait for Payment confirmed. The new plan is active straight away.
If you see Payment cancelled, nothing was charged. If you see We couldn't confirm this payment and money left your account, don't pay twice. It is matched up automatically; check again in a few minutes.
Renewal, switching and cancelling
Your card is charged again at the end of each period, so the plan renews by itself. Billing shows the date as Renews followed by the date.
To move to another plan, pay for it the same way. A lower plan shows Switch to instead of Upgrade to. The plan you pay for replaces the current one and starts a new period from the day you pay.
There is no cancel button in the app yet. To stop renewing, email support@kushi.ng. A cancelled plan keeps working until the end of the period you paid for, then the store moves to Hustler. Your orders and history stay.
Good to know
- If a renewal is late, a paid plan keeps working for 3 days after its end date.
- For 6 months and yearly, each plan card also shows what it works out to per month.
- A plan or billing period that isn't on sale shows "Not sold monthly" or similar.